Set & Forget Marketing setup changes
Posted on 13th May 2014 by Brooke Morkham-Calvert
What is the issue?
If you have a Yahoo or AOL email account which you are using as the 'from' address in Set & Forget Marketing, your emails are no longer being delivered.
All clients using a Yahoo or AOL email address for their Set & Forget Marketing are required to make an immediate change to their account setup.
Why is this happening?
AOL and Yahoo have recently made an amendment to their terms of service. These companies are no longer allowing their email accounts to be used by any third party email sending platforms, including Shortcuts Set & Forget Marketing.
What can I do to fix this?
You will need to update this to an alternative address as soon as possible to ensure your email campaigns reach your clients.
How exactly do I do this?
Step 1: Change your email address
Talk to your internet service provider or web hosting company about getting a new email address. Most providers will give you a free account as part of your package.
They will be able to give you either an email address with their domain name (such as firstname.lastname@example.org) OR an address with your website domain (such as email@example.com).
We strongly recommend that you don't use Gmail or another free email provider, as these changes are likely to affect these services as well.
Step 2: Change your default email in gCast
1. Visit the gCast website http://www.gcast.com.au/ and login.
2. Click Admin.
3. Click Site Preferences.
4. Click Campaign Settings.
5. Enter your new email address in the Campaign From Email and Campaign Reply-to Email fields.
6. Scroll down to the bottom of the page and click Save.
Step 3: Update your active/future campaigns in gCast.
1. Return to the gCast home page.
2. Select View Recent Campaigns.
3. Select Active from the Campaign Status dropdown.
4. Click on the first active campaign in the list.
5. Click Status.
6. Click Cancel.
7. Click Send Options.
8. Enter your new email address in the Sent From and Reply To fields.
9. Scroll down to the bottom of the page and click Save.
10. Click Status.
11. Click Activate Campaign.
12. Repeat for all of your active/future campaigns.
I'm still unsure about this - how do I find out more?
For more information please give us a call on 1300 667 374.