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February 2015

Rebooking tips from the top

Posted on 18th February 2015 by Madeline Maguire

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You know rebookings are important, but that doesn’t mean it’s an easy process. That’s why we’ve enlisted some of our most successful rebookers to help you out.

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Your front desk superstar

Posted on 3rd February 2015 by Paul Rose

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I’m the hostess with the mostest, the front-of-house superstar whom everyone relies on to keep the wheels of the business turning. I run the reception desk like a well-oiled machine, and am always conscious that this is where the client experience begins...

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